Terms
Applies to purchases in the webshop on enneagram.dk.
| Company | Vendt-Striim ApS |
| Company reg. no. (CVR) | 35377050 |
| Address | Østervangen 1 B, 3230 Græsted, Denmark |
| info@enneagram.dk | |
| Phone | +45 40 72 40 11 |
All prices are stated in Danish kroner and include 25% Danish VAT. Shipping is added on top and is shown clearly before you complete your payment. We reserve the right to correct pricing errors and cannot guarantee availability of sold-out items.
Payments are handled by Stripe. We accept MobilePay, Visa and Mastercard as well as Apple Pay and Google Pay. Danish Visa/Dankort cards are processed on the Visa network. We do not store your card details and have no access to them.
The amount is charged when the order is completed. You receive a receipt by email immediately afterwards.
We ship within Denmark. The book is sent to your nearest parcel shop for DKK 49; the bundle with book and memory cards is sent free of shipping charges. Memory cards on their own are sent as a letter for DKK 29.
Expected delivery time is 2–5 working days from when the order is completed. We pack and dispatch on weekdays. The delivery time is an estimate, not a guaranteed date.
If you would like delivery to Sweden or Norway, contact us at salg@enneagram.dk before ordering so we can agree on price and delivery time.
The Premium Enneagram test is a digital product. Access is set up manually by us and activated within 24 hours on weekdays after payment. You receive an email with a link to the test once your access is ready.
Access is tied to the email address you provide at payment. If you enter an address with a typo, write to salg@enneagram.dk and we will correct it.
Enneagram Intro · online and platform access are sold per participant. Access is personal and may not be shared, because the test result, profile and programme are tied to the individual. If there are several of you, buy one link per person.
Prices for courses and platform access are stated excl. VAT, because buyers are typically businesses. The 25% VAT is added at payment, and the total amount is shown before you confirm.
Platform access runs for one year from the date it is set up and is not renewed automatically. There is no lock-in and no subscription — if you choose not to renew, access simply closes on its own.
We reserve the right to update the course content during the period. Changes are made to improve the material and do not reduce what you have bought.
If you buy as a business, the right of withdrawal does not apply. It is a consumer right under the Danish Consumer Contracts Act. If you buy in your company's name and with a company registration number, the purchase is binding once completed.
As a consumer you have a 14-day right of withdrawal on physical goods. For digital products the right of withdrawal may lapse if you have given your express consent for delivery to begin immediately. The rules are described in detail on the page right of withdrawal.
There is a 2-year right to complain under the Danish Sale of Goods Act. If an item is defective — for example damaged in transit or misprinted — you are entitled to have it repaired or replaced, to a refund, or to a reduction in price, depending on the specific circumstances.
You must complain within a reasonable time after discovering the defect. A complaint made within two months is always considered timely.
Write to salg@enneagram.dk with a description of the fault and, ideally, a photo. If the complaint is justified, we will refund your reasonable return shipping costs.
The goods remain our property until payment has been made in full.
If you are dissatisfied, please contact us first at salg@enneagram.dk. Most matters can be resolved directly.
If we cannot resolve it, you can complain to the Danish Mediation Team for Consumer Complaints, Nævnenes Hus, Toldboden 2, 8800 Viborg, Denmark — see naevneneshus.dk. Note that a minimum value applies: the item must cost at least DKK 1,220, and most items in this webshop fall below that threshold.
If you live in another EU country, you can get guidance from your local European Consumer Centre.
See privacy policy for how we process your information.
Purchases in this webshop are governed by Danish law. Disputes are settled by the Danish courts. This does not limit the rights you have as a consumer under mandatory rules in your own country of residence.